Basic 3D Printer Repair Plan
Only 1 Issue · Quick Repair* · No Test Print
- Test PrintNot included
- Test ReportNot included
- Warranty7 Days
3D Printer Repair Service
Repair Pricing
3D Printer Repair Service
Our mission is to offer top-notch service to individuals who may not have the time or expertise to fix their printers. Each printer undergoes thorough testing to guarantee that our repairs are of the highest caliber.
- Book a repair appointment easily and get your printer fixed fast! Weekend availability may be possible.
- On a tight deadline? Our speed service prioritizes your repair with a dedicated technician.
- Our trained staff follow a comprehensive calibration list to ensure no issue is missed (Advance package+).
Labor-focused plans · Parts billed separately
Warranty coverage up to 30 days
Speed Service add-on
Need it fixed ASAP? Prioritize your repair.
Repair Service Packages
Choose the 3D printer repair plan that suits your needs.
Part costs are separate.
Advance 3D Printer Repair Plan
2 Issues · Benchy & Retraction Test · Basic Calibration
- Test PrintBasic
- Test ReportBasic
- Warranty15 Days
Premium 3D Printer Repair Plan
All of Advance · E-step, XYZ Calibration · Full Test Report
- Test PrintFull
- Test ReportFull
- Warranty30 Days
Enterprise 3D Printer Repair Plan
All of Premium · On-site Service Option · Dedicated Whatsapp
- Test PrintFull
- Test ReportFull
- Warranty30 Days
1 Labor cost only. Replacement part charges are separate and carry their own warranty (e.g., Resin LCD: 3 months, BigTreeTech board: 1 year, 3D-printed parts: 15 days).
Addon Services
3D Printer Repair Add-On Services
Pick the extras that match your repair timeline and requirements.
Speed Service
RM50+
Need it fixed ASAP? Prioritize your repair.
- Repair your printer within 24 hours (subject to parts)
- Dedicated technician
- Cut queue
- Faster parts replacement
Deep Cleaning
RM150
Like a car, printers need regular maintenance for optimal performance.
- Clean off dust & filament debris
- Lubricate and smoothen XYZ axes & lead screws
- Inspect and patch minor flaws
- Typical turnaround: 1-2 working days
Firmware Compilation
RM250+
Custom Marlin firmware for Creality & BTT boards.
- Compile firmware with appropriate settings for your setup
- Full source code provided
- Not applicable for closed-source boards
- Typical turnaround: 2-5 working days
Need On-Site Service?
On-site repairs depend on complexity and staff availability. Pricing starts from RM50 within the KL range (West Malaysia only). Feel free to contact us for more information.
Features
Why Choose Smith3D for 3D Printer Repairs?
Book Appointment
Book a repair appointment easily and get your printer fixed fast! Weekend availability may be possible.
Quick Repair
On a tight deadline? Our speed service prioritizes your repair with a dedicated technician.
Calibration Checklist
Our trained staff follow a comprehensive calibration list to ensure no issue is missed (Advance package+).
Whatsapp Support
Easily contact us via WhatsApp for support and inquiries.
Advanced Reports
Get a full report with tips and advice to improve your prints (Premium package+).
Invoicing
We provide official invoices for insurance claims or company reimbursement purposes.
Questions
Service FAQ
More 3D Printer Repair Questions?
Our customer team is ready to help. Contact us with any further inquiries, or explore our 3D printing maintenance guides for additional tips.
Contact Us