Repair Pricing

3D Printer Repair Service

Our mission is to offer top-notch service to individuals who may not have the time or expertise to fix their printers. Each printer undergoes thorough testing to guarantee that our repairs are of the highest caliber.

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Package

Includes

 

Test Print

Test Report

Repair Warranty

Basic

Only 1 Issue
Quick Repair*

 

Test Print:

Test Report:

Warranty: 7 Days

RM50¹

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Advance

2 Issues
Benchy & Retraction Test
Basic Calibration
Temperature Report

Test Print: Basic

Test Report: Basic

Warranty: 15 Days

RM150¹

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Premium

All of above
E-step, XYZ Calibration
Test Report
Deep Cleaning

Test Print: ✔️

Test Report: ✔️

Warranty: 30 Days

RM500¹

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Enterprise

All of above
On-site Service
Dedicated Whatsapp Support
After Work Hour Support

Test Print: ✔️

Test Report: ✔️

Warranty: 30 Days

RM1000+

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Replacement Part Charges & Warranty

The fees for replacement parts are separate from the cost of labor, and each part has its own warranty. The resin LCD has a 3-month warranty, the BigTreeTech board has a 1-year warranty, and 3D-printed parts are covered for 15 days.

Addon Service

Fixing a 3D printer can be a challenging task. For more complex repairs, we do charge additional fees. See the pricing below for more information.

Speed Service
RM50+
Fix your printer ASAP
Repair your printer within 24 hours
Dedicated techician
Cut queue
Replace your broken part
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FIRMWARE COMPILATION
RM250+
Marlin for Creality & BTT Board,
Compile appropriate setting
Full source code available
Not applicable for closed source board
min 2-5 working days
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Need on-site service?

Depends on complexity & staff availability. Price starting from RM50 within KL range. Feel free to contact us for more info.

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Features

Why Us

Questions

Service FAQ

The cost for changing the extruder on your printer is RM50 plus the cost of the new extruder. For example, if you are replacing the extruder with a dual gear extruder that costs RM45, the total cost would be RM95.

If some issues or unavailable parts require a longer resolution time, we offer the option of renting a machine to allow you to complete any urgent printing needs. Please note that this service is only available on a case-by-case basis and subject to availability.

Please note that on Saturdays, the availability of our technicians may be limited. If you are unable to have your printer serviced on a Saturday, you may drop it off for testing on a different day.

We currently accept payment through cash, e-wallet, and bank transfer.

The price for our services may vary depending on the complexity of the issue and the availability of our technician. The starting price for services within the Kuala Lumpur area is RM50. Please contact us for more information. Please note that our services are only available in West Malaysia

If the solution to your problem requires minimal effort and does not involve significant changes, we may be able to offer a discount.

More questions?

Contact our customer team, we’re here to help.

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