Unlimited 3D Printing
Access to the latest Bambu Lab, Creality, and Elegoo printers. Print your own projects, experiment with materials, and learn hands-on every day.
Join Us
We’re Hiring
Build the Future of 3D Printing in Malaysia
Join Malaysia’s leading 3D printing company. We’re a small, passionate team that moves fast, learns constantly, and shapes how thousands of Malaysians create, prototype, and innovate.
Sungai Besi, KL
Small Team, Big Impact
Fast-Growing Industry
Why Join Us
More Than Just a Job
At Smith3D, you won’t be a cog in a machine. You’ll have real ownership, direct impact, and the chance to grow with an industry that’s transforming manufacturing worldwide.
Rapid Career Growth
In a growing startup, your career moves fast. Take on responsibilities beyond your title, learn new skills, and grow as the company scales.
Awesome Team Culture
Afternoon tea sessions, holiday celebrations, team building events, and annual gatherings. We work hard and look after each other.
Continuous Learning
Work with cutting-edge technology daily. Cross-functional rotation opportunities let you explore R&D, marketing, logistics, and technical support.
Staff Discounts
Generous employee discounts on all 3D printers, filaments, and accessories. Build your own collection at special team pricing.
Real Impact
Your work directly shapes how 10,000+ Malaysian makers, schools, and businesses experience 3D printing. Every contribution matters here.
Our Culture
Life at Smith3D
We’re a Malaysian-owned startup that values initiative, creativity, and genuine passion for making things. Here’s what it’s like working with us.
Our Team
Founded in 2019 by makers who were frustrated by the lack of local 3D printing support in Malaysia, Smith3D has grown from a one-person operation into the country’s most trusted 3D printing partner. We’re still small enough that every team member’s voice is heard, but growing fast enough that there’s always a new challenge to tackle.
Startup Speed, Startup Ownership
No bureaucracy. You’ll own projects end-to-end and see your ideas come to life quickly.
Hands-On with Cutting-Edge Tech
Work with the latest Bambu Lab, Creality, and Elegoo printers daily. Test new products before anyone else in Malaysia.
Supportive, Not Corporate
We mentor, not micromanage. Beginners welcome: we’ve built our reputation on helping people learn.
Cross-Functional Exposure
Rotate through customer support, R&D, marketing, and logistics. Discover what excites you most.
Open Positions
Current Opportunities
We’re looking for passionate individuals who are excited about 3D printing and want to make a real difference. Click a role to learn more.
What You’ll Do
- Provide technical support and product guidance to customers across Shopee, Lazada, and our website
- Help customers troubleshoot 3D printing issues and choose the right products
- Analyze user feedback to identify common pain points and improve our product descriptions
- Work to minimize returns through proactive quality issue prevention and clear user guidance
- Collaborate with the team to refine product vocabulary and customer communication
What We’re Looking For
- Strong adaptability and ability to learn technical product knowledge quickly
- Genuine interest in 3D printing technology (experience is a bonus, not required)
- Excellent communication skills in English and Bahasa Malaysia
- Comfortable working with e-commerce platforms (Shopee, Lazada)
- Problem-solving mindset with attention to detail
What You’ll Do
- Collaborate across R&D, production, marketing, and logistics teams to improve customer experience
- Help refine customer service policies and build monitoring systems
- Support service quality improvement and business development initiatives
- Analyze customer data to identify trends and opportunities
- Assist with project coordination across multiple departments
What We’re Looking For
- Strong communication skills and genuine teamwork spirit
- Interest in data analysis and willingness to learn CRM tools
- Willingness to rotate through front-line roles to understand the business holistically
- Organized, proactive, and comfortable in a fast-paced environment
- Degree or diploma in Business, Marketing, Communications, or related fields
What You’ll Do
- Conduct research on electromechanical systems and 3D printer performance optimization
- Analyze surface textures, motion errors, and print quality across different printer models
- Design and run experiments to test and validate printer modifications
- Investigate component performance and propose improvements
- Document findings and contribute to our firmware and hardware optimization efforts
What We’re Looking For
- Degree in Mechanical or Electrical Engineering (2024/2025 batch)
- Familiarity with error analysis theory and experimental design
- Effective communication skills and clear logical thinking
- Hands-on attitude and genuine curiosity about how things work
- Experience with 3D printers or CAD software is a strong advantage
About This Role
This position has been filled. However, if you have experience in office management, invoice processing, financial reconciliation, and advanced Excel skills, we’d still love to hear from you for future openings.
Core Responsibilities
- Office management and administrative coordination
- Invoice processing and financial reconciliation
- Documentation and records management
- Supporting team culture and welfare activities
How to Apply
Simple Application Process
We keep it straightforward. No lengthy forms or cover letter essays. Just reach out, and let’s start a conversation.
1
Send a Message
WhatsApp or email us with the role you’re interested in
2
Quick Chat
We’ll have a casual conversation to get to know you
3
Meet the Team
Visit our showroom and meet the people you’ll work with
4
Welcome Aboard
Start your 3D printing journey with us
Don’t See Your Perfect Role?
We’re always looking for talented people who share our passion for 3D printing. Send us your resume anyway and tell us what excites you about Smith3D.